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Article
Publication date: 3 October 2023

Renan Ribeiro Do Prado, Pedro Antonio Boareto, Joceir Chaves and Eduardo Alves Portela Santos

The aim of this paper is to explore the possibility of using the Define-Measure-Analyze-Improve-Control (DMAIC) cycle, process mining (PM) and multi-criteria decision methods in…

Abstract

Purpose

The aim of this paper is to explore the possibility of using the Define-Measure-Analyze-Improve-Control (DMAIC) cycle, process mining (PM) and multi-criteria decision methods in an integrated way so that these three elements combined result in a methodology called the Agile DMAIC cycle, which brings more agility and reliability in the execution of the Six Sigma process.

Design/methodology/approach

The approach taken by the authors in this study was to analyze the studies arising from this union of concepts and to focus on using PM tools where appropriate to accelerate the DMAIC cycle by improving the first two steps, and to test using the AHP as a decision-making process, to bring more excellent reliability in the definition of indicators.

Findings

It was indicated that there was a gain with acquiring indicators and process maps generated by PM. And through the AHP, there was a greater accuracy in determining the importance of the indicators.

Practical implications

Through the results and findings of this study, more organizations can understand the potential of integrating Six Sigma and PM. It was just developed for the first two steps of the DMAIC cycle, and it is also a replicable method for any Six Sigma project where data acquisition through mining is possible.

Originality/value

The authors develop a fully applicable and understandable methodology which can be replicated in other settings and expanded in future research.

Details

International Journal of Lean Six Sigma, vol. 15 no. 3
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 26 July 2021

Fabiane Letícia Lizarelli, Alexandre Fonseca Torres, Jiju Antony, Renan Ribeiro, Willem Salentijn, Marcelo Machado Fernandes and Afonso Teberga Campos

The term Lean Startup (LS) was coined by Eric Ries, and his 2011 book has popularized the concept with organizations, both startups and established organizations, implementing LS…

3786

Abstract

Purpose

The term Lean Startup (LS) was coined by Eric Ries, and his 2011 book has popularized the concept with organizations, both startups and established organizations, implementing LS. However the empirical grounding is thin and for a long time this subject has been neglected by academia. The purpose of this paper is to present a systematic literature review (SLR) on LS, while highlighting core knowledge and identify gaps.

Design/methodology/approach

A SLR was carried out based on the Preferred Reporting for Systematic Reviews and Meta-Analyses (PRISMA) protocol of Scopus and Web of Science databases. In total, 45 articles published in journals and conferences over 10 years were collected which revealed a number of LS research gaps.

Findings

The SLR revealed the tools and methods associated with LS, most cited pros and cons, reasons that cause LS failure, the challenges that companies face in the implementation of LS, and critical success factors (CSFs) that can support these challenges and minimize the reasons for failure.

Practical implications

The findings of the study can be beneficial to practitioners and senior managers in organizations who wish to delve into the journey of LS. The study also discloses challenges and barriers that can hinder the implementation of LS.

Originality/value

Academic publications regarding LS are sparse and this SLR is one of the first SLRs to explore both the critical failure factors (CFFs) and the CSFs based on peer-reviewed journal and conference proceedings.

Details

The TQM Journal, vol. 34 no. 3
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 9 March 2021

Jiju Antony, Olivia McDermott, Michael Sony, Marcelo Machado Fernandes and Renan Vilella Cardoso Ribeiro

The main purpose of this study is to revisit Dr. Ishikawa's statement: “95% of problems in processes can be accomplished using the seven quality control (QC) tools” from his book…

1195

Abstract

Purpose

The main purpose of this study is to revisit Dr. Ishikawa's statement: “95% of problems in processes can be accomplished using the seven quality control (QC) tools” from his book “What is Quality Control?”. The authors are interested in critically investigating if this statement is still valid nowadays. It involves the analysis of the usage of the seven QC tools in the manufacturing and service sectors and the benefits, challenges and critical success factors (CSFs) for the application of the seven QC tools.

Design/methodology/approach

In order to evaluate Kaoru Ishikawa's statement and how valid his statement is for manufacturing and service industries nowadays, an online survey instrument was developed, and data collection was performed utilising a stratified random sampling strategy. The main strata/clusters were formed by senior quality professionals working in operational excellence, quality consultants, quality directors, quality engineers, quality managers and quality supervisors working in both manufacturing and service sectors from South American companies. A total of 97 participants from different countries in South America responded to the survey.

Findings

The main finding of this study is that only about 20% of respondents felt that the original seven basic tools of QC can solve above 80% of quality related problems in their businesses. This is quite different from the findings reported by Dr Ishikawa in his work in between 1970 and 1980s. Another relevant finding presented in this paper is that Pareto analysis, histograms and cause and effect analysis are the most used tools in both manufacturing and service sectors. This paper also revealed that the seven QC tools proposed by Dr. Ishikawa were least used by human resources (HR), information technology (IT) and finance functions. This work presents a list of critical success factors required for the proper application of the seven QC tools.

Research limitations/implications

All data collected in the pilot survey came from professionals working for South American companies. So, this paper does present limitations in terms of generalisation of the results. Also, data were collected at an individual level, so parameters such as the inter reliability of judgements on a particular survey item could not be evaluated. It is important to highlight that n = 97 is a low sample size, enough for a preliminary survey but reinforcing the limitation in terms of generalisation of the results.

Originality/value

Authors understand that this is the very first research focused on challenging Dr. Ishikawa's statement: “95% of problems in processes can be accomplished using the seven quality control (QC) tools” from his book “What is Quality Control?”. The results of this study represent an important first step towards a full understanding of the applicability of these tools in manufacturing and service industries in a global scale.

Details

The TQM Journal, vol. 33 no. 8
Type: Research Article
ISSN: 1754-2731

Keywords

Open Access
Article
Publication date: 22 October 2019

Renato Ribeiro Nogueira Ferraz, Marcus Vinícius Cesso da Silva, Renan Antônio da Silva and Luc Quoniam

The purpose of this paper is to present the use of a free code computational tool, Patent2net, in the search of patents for the implementation of distance learning aimed at…

1194

Abstract

Purpose

The purpose of this paper is to present the use of a free code computational tool, Patent2net, in the search of patents for the implementation of distance learning aimed at Continuing Medical Education.

Design/methodology/approach

This technical report is based on the extraction, organization and availability, in the format of graphs and dynamic tables, and also based on information in other patents on the subject, made available in the Espacenet database.

Findings

As a result, it was possible to identify a Chinese patent, free for reproduction in Brazil, which describes an e-learning system that simulates 3D scenarios for training nursing teams.

Research limitations/implications

The paper has used one unique patent database, but containing more than 100m documents.

Practical implications

The selected patent can contribute to the improvement of care and behavioral techniques of the health professionals.

Social implications

The training of health professionals can improve the public and supplementary health systems.

Originality/value

This is the first paper in that de technometric analisys of patents was used to solve a problem regarding the training of health professionals.

Details

Revista de Gestão, vol. 27 no. 1
Type: Research Article
ISSN: 2177-8736

Keywords

Article
Publication date: 2 April 2019

Qin Zhu, Renan Jia and Xiaohua Lin

In the context of China, the purpose of this paper is to empirically answer three related questions: Could circular agriculture (CA) attain economic, ecological and social…

1341

Abstract

Purpose

In the context of China, the purpose of this paper is to empirically answer three related questions: Could circular agriculture (CA) attain economic, ecological and social benefits simultaneously? What is key to a successful CA business in emerging economies? And who plays the vital role in building and sustaining a circular business?

Design/methodology/approach

The paper is based on a field study and looks at a farm in China. It uses a triangulation methodology to collect information. Besides longitudinal filed work at the farm, the researchers have also interviewed multiple stakeholders and conducted field research at the local markets.

Findings

With concrete performance data, the study proves that a circular approach can help achieve ecological, economic and social goals together. It shows that economic viability is essential to succeeding in circular operation, sufficient production pathways are required to make such operation sustainable, and entrepreneurship is key to build and grow a circular business.

Research limitations/implications

The findings point to the crucial role of entrepreneurship in promoting the circular model in emerging economies. These findings, however, may not be readily generalizable, given the limitations of the case study approach.

Practical implications

The study highlights a few areas in which government assistance can make a difference, including financial incentives, information provision, technical support and most importantly the creation of a positive environment for entrepreneurial development.

Originality/value

While prior research emphasizes the role of government in promoting circular economy in developing and emerging markets, the study proves that entrepreneurship is key to turning government initiatives into economically viable and sustainable circular operation.

Details

Management Decision, vol. 57 no. 4
Type: Research Article
ISSN: 0025-1747

Keywords

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